How to Opt Out of LINDUNG 24 Jam: PERKESO Online Steps and Pre-Exit Checks

What to Prepare

Before opening the portal, prepare:

• your full name as recorded on your identity document;
• your NRIC number;
• an email address you can access;
• a password of at least eight characters with at least one symbol accepted by the portal;
• the correct employer name or registration you expect to see;
• your applicable deadline;
• enough time to read the declaration and final warning without rushing;
• a secure place to save the downloaded notice; and
• your payroll or HR contact for a later record check.

New users should expect the registration screen to ask them to accept the current Terms and Conditions, Disclaimer and PDPA acknowledgement. Read the text shown on the live portal before ticking each box.

Verified Step-by-Step Instructions

Step 1: Open the official portal

Go to PERKESO's LINDUNG Benefits Portal.

The public portal displayed a Perhatian notice when YFD rechecked it on 19 July 2026. Read it and click Faham if it appears. The notice repeats the current period for existing local employees and says no action is required if you want to participate.

Check the domain before entering personal information. It should be lindungfaedah.perkeso.gov.my.

Step 2: Log in or register an account

Choose:

• Log Masuk if you already have an account; or
• Daftar Akaun if you need to create one.

For registration, enter the details requested by the portal. PERKESO's user guide specifies your full name, NRIC, email and a password of at least eight characters with at least one accepted symbol. Accept the agreements displayed on screen, submit the registration, and use Seterusnya when the registration-success message appears.

Step 3: Start a new LINDUNG 24 Jam application

After logging in, YFD's observed journey displayed PENYERTAAN SKIM LINDUNG 24 JAM. Select BAHARU to begin a new selection.

Do not assume an older saved session or unfinished entry has the same status as a new application. Read what your own account displays.

Step 4: Read the scheme information

Review the scheme information and your personal details before continuing. If the identity details are wrong, stop and contact PERKESO instead of trying to work around the mismatch.

Step 5: Select the non-participation declaration

In the employee-declaration section, mark the option stating that you do not wish to participate in LINDUNG 24 Jam.

PERKESO's guide shows this as an X selection. Rely on the wording, not colour alone.

Step 6: Check the employer

YFD observed an employer selector in the same submission journey. Confirm that the correct employer is selected.

If an employer is missing, duplicated or unfamiliar, stop and check with PERKESO or the employer. Do not guess merely to reach the next screen.

Step 7: Confirm that the choice is voluntary

Read the acknowledgement beside the checkbox. Tick it only after you understand the declaration and confirm that the selection is voluntary.

This acknowledgement is different from the account-registration agreements you may have accepted earlier.

Step 8: Click Hantar

Review the declaration and employer again, then click Hantar.

Hantar opens a final confirmation. It is not the post-submission success screen.

Step 9: Review the final confirmation

YFD's last directly verified screen displayed Adakah anda pasti? with two controls:

• Kembali — go back; and
• Sahkan, Saya Tidak Mahu Menyertai — confirm that you do not want to participate.

If you are uncertain, choose Kembali. Only use the confirmation control if the details are correct and you intend to submit the opt-out request.

YFD stopped at this screen and did not press the final confirmation button.

What YFD Could and Could Not Verify

YFD directly verified

• the public portal entry, login and registration controls;
• the current first-load notice on 19 July 2026;
• the authenticated journey observed on 13 July 2026 through BAHARU, the scheme-information screen, the non-participation declaration, employer selection, voluntary acknowledgement and Hantar; and
• the final confirmation dialog and its Kembali and Sahkan, Saya Tidak Mahu Menyertai controls.

YFD did not directly verify

• pressing the final confirmation button;
• a completed-request outcome or success status;
• a post-submission email;
• any processing timeline; or
• what every user will see when account or employer data differs.

PERKESO's current official user guide documents an additional route after the final confirmation: a message appears, the user selects OK, then a screen provides Muat Turun to download the notice or information. That is official documentary evidence, not a screen YFD directly observed in a completed submission.

What to Check After Submission

According to PERKESO's user guide, the documented next steps are to acknowledge the message with OK and use Muat Turun to download the notice. The guide says the downloaded notice may be signed, dated and given to the employer for record.

After you submit:

1. Read the actual message shown in your account. Do not rely only on a generic guide.
2. Download the official notice if Muat Turun is available, and keep a secure copy.
3. Complete any signature/date fields required on the downloaded notice and provide it to your employer for record if applicable.
4. PERKESO's FAQ says the employer receives a notification after a non-participation selection. Even so, check that payroll or HR has recorded the correct instruction.
5. Review later payslips and PERKESO contribution records. If something does not match, contact PERKESO and your employer rather than submitting repeatedly.

These checks do not prove that YFD verified your request or its final status.